Progeny Genealogy
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Charting Companion
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Installation
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FTM: Charting Companion is not in the plugins anymore!
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Charting Companion won't accept my Registration Key (purchased from Software MacKiev)
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Invalid Key (purchased from Progeny)
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Clear cache to prevent your browser's cache feature from cheating you.
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Can I run Charting Companion from the CD?
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My anti-virus/browser says you're a virus!
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How to fix "Another installation is in progress" error
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Can I run your software on an Apple Macintosh computer?
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Comment installer Charting Companion avec Avast anti-virus
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Avast anti-virus: how to install Charting Companion
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FTM: Charting Companion is not in the plugins anymore!
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Starting Charting Companion, opening files
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Launching Charting Companion from Family Tree Maker
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How do I open my data file in Charting Companion?
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Charting Companion "hangs" when trying to open my file.
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How do I get started?
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Do I need other software in order to use Charting Companion™?
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Looking for (and terminating) instances of Charting Companion
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How to make sure you're opening the right file with Charting Companion (Legacy)
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How to make sure you're opening the right file with Charting Companion (PAF)
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How to make sure you're opening the right file with Charting Companion (FTM)
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How to export your data out of Ancestry.com
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Launching Charting Companion from Family Tree Maker
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Charts
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How do I print out the chart view?
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There are people missing from my charts.
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Data Error - His/Her own parent.
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Fan chart always comes up a blank page.
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Save screen image turns out black.
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Why am I seeing duplicate data in my reports.
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Printing opening view.
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I'm missing female lines.
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Emphasizing the direct line with siblings.
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How do I change the width of the lines?
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Printed colors are different from screen colors.
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No outline colors with gradient option?
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How do I create shades of the same color?
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Copying and pasting colors.
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How do I change the subject color in descendant?
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How do I copy colors?
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How do I restore chart colors?
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Can I email reports to family?
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How do I create a wall chart?
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Can I change the text at the bottom of the report?
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What are the diagonal lines in boxes? - Cousin Smart
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What do the red arrows mean?
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Can I cut and paste my charts?
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How can I assign custom colors to an individual in a chart?
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Chart printing services.
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How do I print out the chart view?
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Books
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Error messages & troubleshooting
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How to upload files to send to Progeny for troubleshooting
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How to reset the Charting Companion settings
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PDF Printer problems
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How do I know if I have the latest version?
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Error: "Printer not activated, error code -30"
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Turning on Debug mode
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Charting Companion & Windows 10
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Windows XP "The signature of the certificate can not be verified" (error 0x800960004)
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How to upload files to send to Progeny for troubleshooting
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Web-based versions (CC for FamilySearch, Geni, MyHeritage)
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Obsolete Products
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Genelines
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Genelines FAQ
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How do I know if I have the latest version?
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Error -5009 during installation.
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Publish options are grayed out.
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Invalid Key
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When I open Genelines, I only see a chart I saved earlier. Why?
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Too many events to deal with.
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How do I permanently remove historical events?
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How do i create a history or timeline file to share?
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Can I remove some events from the charts I create?
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I've got the file downloaded. How can I open it?
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How do I download the free history (timeline) files?
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Can I add names to my database with Genelines?
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Can I email my timelines to family?
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How do I modify the timeline in my charts?
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Can boxed by moved by the user?
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Does Genelines support BC Dates?
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What do the notched corners mean?
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How do I change the author information appearing on charts?
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How do I get other events, like Census, to show on my chart?
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Do I need other software to use Genelines?
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How do I know if I have the latest version?
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Map My Family Tree
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FAQ
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How do I know if I have the latest version?
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Should I change my place name in my database?
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Are churches/cemeteries included in the gazetteer?
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How are independent cities handled for US data?
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My places have extra levels of jurisdiction.
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What is Geo-coding?
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What is a gazetteer?
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Place errors defined.
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How to disable the automatic check for updates at startup.
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Are historical places/maps included?
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How do I get more details on the zoomed map?
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Handy shortcuts
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Can MMFT apply corrections directly to my database?
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Can I customize my own map colors?
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How do I see an Internet map for my place?
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How do I make a larger printout of my map on my printer?
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Can I add any place to the map?
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Can I email my map to a friend?
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Why are there crisscross lines on my maps?
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Can it show multiple countries at once?
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Out of memory error. Is my file too big?
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Programs compatible with MMFT.
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Time Scroll: Why does the white dot not turn red?
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Update problems.
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Adding custom places.
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Error -5009 during installation.
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How do I know if I have the latest version?
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3D Family Tree
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General