Launching Charting Companion from Family Tree Maker

Charting Companion must now be launched from Family Tree Maker. In the FTM menu, click on "Tools ➔ Plugins ➔ Export ➔ Charting Companion".

If Charting Companion fails to launch, please go through the following checklist.

1. Did you install a new version of Family Tree Maker recently? If so, you must re-install Charting Companion, because CC creates a file in the FTM directory when CC is installed:

   C:\Program Files\Family Tree Maker 2024\Plugins\CCplugin8.xml

   This file alerts FTM that there is a plugin available. If FTM is installed in a new directory, this Plugin file does not exist, and must be re-created by reinstalling CC.

2. Is there a file opened in FTM? The plugins will be disabled if no file is open.
3. Was FTM open or running when you installed Charting Companion? Exit and re-start FTM.
4. Is the plugin activated? Click on "Tools ➔ Manage Plugins", make sure there is a check mark next to CC.
   

5. The solution is to copy this file:

   C:\Program Files\Family Tree Maker 2019\Plugins\CCplugin.xml

   to this directory:

   C:\Program Files\Software MacKiev\Family Tree Maker 2024\Plugins

6. As a last resort, look for this file:

   C:\Users\userID\AppData\Local\The_Software_MacKiev_Comp\FTM.exe_StrongName_seih5jkxwe5jgqf34wadynpglkq344as\22.0.1.1505\user.config

   Where "userID" is your login ID, and "22.0.1.1505" is the latest version of Family Tree Maker on your computer.
   Look for the following lines:

   <Plugin.Settings>
       <setting name="Plugins" serializeAs="String">
           <value>&lt;?xml version="1.0" encoding="utf-8"?&gt;&lt;plugins&gt;&lt;plugin name="CCplugin" active="True" location="E:\Program Files (x86)\3D Family Tree\" dll="FTM2014_MK_32.dll" /&gt;&lt;/plugins&gt;</value>
       </setting>
   </Plugin.Settings>

   Delete this part:

   <?xml version="1.0" encoding="utf-8"?><plugins><plugin name="CCplugin" active="True" location="E:\Program Files (x86)\3D Family Tree\" dll="FTM2014_MK_32.dll" /></plugins>

   and save the file. Re-install Charting Companion.

7. If you are unable to launch CC, please send a copy of the following file to Progeny Technical Support:
   C:\Program Files\Family Tree Maker 2024\Plugins\CCplugin.xml
   Also, please indicate in which directory CC was installed.