Genelines FAQ

• How do I know if I have the latest version?
• Error -5009 during installation.
• Publish options are grayed out.
• Invalid Key
• When I open Genelines, I only see a chart I saved earlier. Why?
• Too many events to deal with.
• How do I permanently remove historical events?
• How do i create a history or timeline file to share?
• Can I remove some events from the charts I create?
• I've got the file downloaded. How can I open it?
• How do I download the free history (timeline) files?
• Can I add names to my database with Genelines?
• Can I email my timelines to family?
• How do I modify the timeline in my charts?
• Can boxed by moved by the user?
• Does Genelines support BC Dates?
• What do the notched corners mean?
• How do I change the author information appearing on charts?
• How do I get other events, like Census, to show on my chart?
• Do I need other software to use Genelines?