Note: As of ver. 6.4, Charting Companion does not open the FTM files directly. Instead, you launch Charting Companion from the FTM menu: click on Tools, Plugins, Export, Charting Companion.
The following applies to older versions.
Sometimes you have just added information to your Family Tree Maker file, but you don't see the new information in Charting Companion.
This is usually caused by opening an older version of the file in Charting Companion.
To make sure that you are looking at the most recent version of your file, make a note of where the file is located in Family Tree Maker:
- In FTM, click on the "Plan" view
- Hover the cursor over the file name
- The complete path name will be displayed
In Charting Companion, click on "Help, About" to display the folder where the files is located:
Note the file name in the Title Bar:
If the file name & folder are not the same as FTM above, click on "File, Open" in Charting Companion, and browse to your most recent FTM file. Make sure the file is not open in FTM at the same time.